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Reliable Answers to Our Most Common Questions

Why should I trust Adela's Housekeeping?

We’re proud to offer professional housecleaning services and employ residential housekeepers who pride themselves on top-quality services. After undergoing an extensive background check, each member of our team is thoroughly trained on every step of our detailed cleaning plans. 

Who does Adela's Housekeeping hire to clean my home?

You can rest assured that all of our professional housecleaners are fully trained. We respect all of our customers by never smoking or drinking during our home cleanings. We confidently carry out services that exceed expectations. We also undergo regular training to ensure that we’re always up to date with all of the latest and greatest cleaning techniques. For additional safety and peace of mind, the work we perform for each customer is held accountable by a trusted and experienced supervisor.

What should I do before Adela's Housekeeping arrives?

To ensure maximum efficiency, we ask that you pick up any toys or clothing before we arrive. We also ask that you find a place for your pets so they’re comfortable while we clean. Following through with these requests will help both your family and our team ensure that all of your possessions are in a safe place.

Do I need to be home for every cleaning service?

No. Because we work on an 8 a.m. to 4 p.m. schedule, Monday to Friday, most of our customers aren’t home when we arrive. In a majority of these cases, our housecleaning professionals are provided with a spare key or garage code.

What do you not clean?

Our professional housecleaning services are designed to keep your home comfortable and clean. We customize services to accommodate your preferences so you never have to worry about paying for a service you don’t need or want.

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To ensure we provide your home with the highest quality of care, we don’t typically:

  • Clean toys

  • Clean the inside of your fireplace

  • Pick up clutter

  • Clean your iron

  • Do laundry

  • Wash dishes

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We want to make sure that all of your belongings are in the right place when we leave, which is why we leave these organizational tasks to you. However, we’re happy to clean the inside of your cabinets, stove, and refrigerator upon request.

How soon can I take cleaning off my to-do list?

Contact our team to schedule a free in-home consultation at no-obligation. We’ll take the time to thoroughly inspect your property and discuss your budget, schedule, and cleaning preferences with you before providing a free estimate. With more than 25 years of industry experience, Adela's Housekeeping knows how to accommodate first-time customer requests.

How much do your services cost?

We’re proud to be recognized as a provider of affordable, top-quality housecleaning services. Our team works with every homeowner to develop a cleaning plan that’s customized to fit their needs. The costs of our services depend on the size of your home and what you’d like cleaned.

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We can also add specialty services to your regular cleaning plan as needed, such as:

  • Fridge interior cleaning

  • Oven interior cleaning

  • Changing bed linens

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At Adela's Housekeeping, our job is simple: We clean houses. We know how much you value your time and we want to help you enjoy more of it.

How soon can I take cleaning off my to-do list?

We believe that it’s very important to always send the same team to clean your home and we do everything in our control to make this possible. If a member of your team is absent, we’ll do our best to find the most suitable replacement. All of our residential housekeepers undergo extensive training to ensure that the quality of our work is always consistent.

Are you okay with pets being in the home during a cleaning service?

Yes, we’re proud to be a pet-friendly company. If your pet is aggressive in any way, we recommend that you leave him or her outside or in a gated area to ensure the safety of our professional housecleaners. If you don’t plan on being home when we arrive, please let us know how to appropriately handle cleaning around your pet.

FAQ

Call Now  210-287-9859
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